For your benefit, we've listed some of the most frequently asked questions that we hear from our customers. If you'd like to know more about how you can properly maintain your vehicle, just ask. You'll find that we'll take the time to answer all of your questions in a professional, courteous manner, because at Crosby's.... there are no silly questions. Why would I need to replace my air filter and my fuel filter?
Why do I need to do a fuel injection service?
Why do I need to do the scheduled maintenance services recommended by my vehicle manufacturer?
Why would need to replace my timing belt?
Why would I need to replace my brake rotors or drums?
What are hydraulic components and why would I need to replace them?
What do most manufacturers recommend that I change my brake fluid on a scheduled basis?
Why do most manufacturers recommend that I replace my brake hardware with each brake renewal service?
What is a constant velocity joint?

 "Why would I need to replace my air filter and my fuel filter?" 
The motor in your vehicle is nothing more than an air pump that pumps in millions of gallons of air. This air is mixed with fuel, it's burned in the motor, and it's sent out through the exhaust pipe. Air filters are designed to keep the air clean, and fuel filters are designed keep the fuel clean, and if we don't replace them when they're due to be replaced, that's when we get into serious trouble. Unfortunately, although the motors in our vehicles love air and fuel ... they hate dirt. When we get dirt in our motors, in our fuel injectors, or in our carburetors, or when our filters just become too contaminated to work effectively, our fuel delivery systems become damaged, our fuel economy goes down, our oil consumption goes up, and we can wind up stranded on the side of the road by something as simple as .... a dirty filter. Fuel and air filters are one of the best, and least expensive investments we can ever make in assuring that we have good, dependable, fuel efficient transportation.

 "Why do I need to do a fuel injection service?"
Your fuel injection system is a complex mechanical system that has many component parts and quite an amazing responsibility. Over the life of your vehicle your fuel injection system passes thousands of gallons of fuel through the system, and in many cases, through openings that are smaller that the point of a pencil! As you can imagine, over a period of time the gum and residue that is present in all fuels will begin to build up in your fuel injection system. These gummy deposits will then begin to restrict die small openings, often to the point where no fuel at all may pass through the system. This leads to poor fuel distribution, poor performance and poor mileage. By performing a fuel injection service, which can be done while you wait, your complete system is internally cleaned of all the troublesome residues and deposits. If your vehicle feels as though it's losing power or idling rough, if your fuel mileage isn't quite as good as it used to be, or if you'd just like to keep your vehicle in tip top shape and maximize your fuel mileage, then a fuel injection service may be just what you need. Ask our service manager for more details on this money saving maintenance service.

 "Why do I need to do the scheduled maintenance services recommended by my vehicle's manufacturer?"
New car manufacturers realize that if they recommend too much maintenance service, potential buyers like you and I will feel uncomfortable with the purchase and new car sales will slump. On the other hand, if they recommend less than the necessary amount of maintenance service, over the years the vehicle will become costly in repairs due to failure, it will develop a reputation of poor value and new car sales will again slump. The answer is... the manufacturer recommends scheduled maintenance at intervals that will allow you to better prevent costly failure and save money at the same time. By following the scheduled maintenance program, you will protect your investment, maximize your vehicle's resale value, minimize your cost of vehicle ownership, and reduce breakdown in the most cost effective way.

 "Why would I need to replace my timing belt?"
The engine in your car is a complex assembly of close tolerance parts that are required to operate under a great deal of heat, pressure and stress. These parts, often spinning within a thousandth of an inch of one another, are in many cases controlled by a belt that is called the timing belt. This belt, made of rubber for quiet operation, not only operates many parts inside your engine, but it also is responsible for making sure that the parts do not collide with one another while your motor's running. If this rubber belt fails, costly internal parts often collide, your engine will stop and your vehicle will have to be towed. Unfortunately, there's typically no warning or indication that your timing belt is about to fail. That's the bad news. The good news is... Over the years the manufacturer of your vehicle has done the homework and they now know the average life expectancy of your rubber timing belt. They take this information, they share it with us, and they share it with you. We'd like to help you by not only advising you of the manufacturers recommended replacement interval for your timing belt, but we'd also like to help you prevent the costly failure, and give you the peace of mind that you have good, dependable transportation, by replacing your worn out timing belt before it breaks.

 "Why would I need to replace my brake rotors or drums?"
Your brake system is a combination of many components that have to be in tip top shape in order to bring your vehicle to a safe stop when you step on the brake pedal. Fortunately for our motoring public, the manufacturers and the government, just like us, realizes that there are some parts , that when worn to a certain point, must be replaced for our own personal safety as well as for the safety of those we share the roadways with. When our car service technicians inspect your brake system, they'll check your brake rotors and drums as well. If they are found to be so damaged or worn that they're below the minimum standards set and regulated by the manufacturers, then they'll need to be replaced in order to assure that you have a good, safe braking system.

 "What are hydraulic components and why would I need to replace them?"
When you step on your brake pedal you're just starting a chain of events that ultimately causes your car to stop. By stepping on the pedal you're putting force onto a hydraulic component (the master cylinder) that has the job of converting your foot pressure to hydraulic pressure by pressurizing your brake fluid. This tremendous pressure is then transmitted through a series of high pressure lines (like the water pressure through a garden hose) to your wheel cylinders and brake calipers where the hydraulic force is then converted back into mechanical force. As you can imagine, if one of these hydraulic components is sticking, broken, or not correctly functioning for any reason at all, then you are depending to stop on a faulty brake system. If one of these hydraulic components is leaking, you then run the additional risk of losing all of your hydraulic pressure and not being able to stop your vehicle at all. Your braking system is the most important safety component of your entire vehicle, and the hydraulic components are not only critical to the operation of your braking system, but they're critical to protecting your investment and to your safety as well.


 "Why do most manufacturers recommend that I change my brake fluid on a regular basis?"
Your brake fluid, subjected to incredible amounts of heat and pressure, has the responsibility of not only protecting your valuable hydraulic components from moisture, contamination and corrosion, but it also has the responsibility of protecting delicate rubber pressure seals and hoses. Add to this the fact that your brake fluid is also responsible for applying the force that stops your car, and you can then see the importance of this often overlooked fluid. This fluid, through normal use and age, becomes contaminated and it breaks down chemically. Fortunately, this deterioration that allows the destruction of your valuable braking components and your level of safety can be avoided by simply flushing out your hydraulic system and installing fresh, new fluid on a regularly scheduled basis.

 "Why do most manufacturers recommend that I replace my brake hardware with each brake renewal service?"
Your brake hardware, like many of your other brake components, is subjected to a tremendous amount of heat and pressure as you drive. This constant heat and continuous pressure brought on by your braking often leads to brake hardware fatigue, and in many cases, the outright failure of your hardware. Your brake hardware package will typically include sensitive springs, close tolerance clips and other critical components that are designed to keep your brake system operating in a safe, dependable way. Without question, brake hardware kits are small investments for such huge, peace of mind returns.

 "What is a constant velocity joint?"
To improve steering, ride and vehicle control, many of the cars on the road today deliver power to the wheels through flexible axles rather than stiff, ridged axles. These new generation axles are made flexible by coupling the steel axle shafts together with flexible joints (much like the knuckles of your fingers) that are enclosed in a protective rubber boot in the same fashion that your skin covers and protects your knuckles. These flexible joints, the constant velocity joints, are complex assemblies of bearings and other components that must be kept clean, dry and lubricated. These joints should be inspected and serviced at scheduled intervals, and any defective boots must be replaced immediately in order to prevent joint failure while at the same time assure you of safe, dependable transportation.