There is a difference in auto service centers - Customer Service!
Crosby's Foreign &
Domestic Service is a company that believes the best way to build any business is through a firm,
well founded commitment to nothing short of 100% customer satisfaction. At
Crosby's, we've done our homework in developing our Customer Service Policy and
we're awfully proud of it. We've taken into consideration industry feedback, community
feedback, employee feedback, and most importantly, your feedback. We're pleased to
say that we've not only developed a Customer Service Policy, but even more importantly, we
developed our policy around you. Take a look.... Crosby's Foreign & Domestic has
strict qualification standards for all technicians, and we then require that they participate in our
mandatory TA certification program. This allows you to have the peace of mind that our
technicians are not only well skilled, but they're well skilled, certified automobile
repair technicians.
For your investment ...
Crosby's Foreign & Domestic not only assure you the highest levels of technical and
administrative services, but we also assure you that all of the parts we use in any service
performed will either meet or exceed the original manufacturer's
specifications. Your investment is protected through our commitment to use nothing short of these
high quality parts.
For your information...
Crosby's service professionals are hand picked. They have been trained to
keep you posted on the progress of your service and to quickly and professionally respond to any
questions you may have. They can also assist you in arranging any needed towing,
transportation or financing that may be needed. These are professionals ready to
serve you, so if you have any questions at all... just ask!
For your piece of mind
...
Crosby's Foreign &
Domestic policy states that all vehicles will be thoroughly test
driven, inspected and evaluated for each and every
customer. Our findings will be recorded, service options will be explored for you, and
you can rest assured no services will be performed without your authorization. Once
authorized, all of our repairs will be itemized on your car repair order and backed up in writing with a
written automobile service warranty certificate. So relax.
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