There is a difference in auto service
centers - Customer Service!
Crosby's Foreign & Domestic
Service is a company that believes the best way
to build any business is through a firm, well founded
commitment to nothing short of 100%
customer satisfaction. At Crosby's, we've done our homework in
developing our Customer Service Policy and we're awfully proud
of it. We've taken into consideration industry
feedback, community feedback,
employee feedback, and most importantly,
your feedback. We're pleased to say that we've not only
developed a Customer Service Policy, but even
more importantly, we developed our policy around you. Take a
look.... Crosby's Foreign &
Domestic has strict qualification standards for all
technicians, and we then require that they participate in our
mandatory TA certification program.
This allows you to have the peace of mind that our technicians
are not only well skilled, but they're well
skilled, certified automobile repair
technicians.
For your investment ...
Crosby's Foreign & Domestic not only
assure you the highest levels of technical and administrative
services, but we also assure you that
all of the parts we use in any service
performed will either meet or exceed
the original manufacturer's specifications.
Your investment is protected through our commitment to use
nothing short of these high quality
parts.
For your information...
Crosby's service professionals are
hand picked. They have been trained to
keep you posted on the progress of your service and to
quickly and professionally respond to any
questions you may have. They can also assist you in arranging
any needed towing,
transportation or financing
that may be needed. These are professionals ready to serve you,
so if you have any questions at all... just
ask!
For your piece of mind ...
Crosby's Foreign & Domestic
policy states that
all vehicles will be thoroughly test driven,
inspected and evaluated for
each and every customer. Our findings will be
recorded, service options will be explored for
you, and you can rest assured no services
will be performed without your authorization. Once
authorized, all of our repairs will be itemized on your car
repair order and backed up in writing with a written
automobile service warranty certificate. So
relax.
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